InDesign on Desktop and Laptop

[mioca]

Hi,

I'm running Adobe Creative Cloud on my Desktop . My plan includes Photoshop, Lightroom and InDesign.

Now, I installed Creative Cloud on my Laptop. I installed Photoshop and Lightroom. Somehow I can't install InDesign because it is not available in "Available in your plan".

How can this be different from a Desktop to a Laptop? Any idea?

Many thanks!!

[kglad · Accepted solution]

check your account to verify your subscription is what you expect (both photography and indesign subscriptions) and to verify your adobe id, https://account.adobe.com

then sign out and then back in to your problematic cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[VeroMioca]

Thanks to your answer I found out, that I had two different CC Accounts with the same email addresses...

One with Photography (anual) plus InDesign (monthly). The other account just Photography (monthly).

Thank you very much!!

[kglad]

you're welcome.

did you contact support and get it sorted?

[mioca]

yes, I did!

[kglad]

great. thanks for the follow-up.