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I am subscribed to the full Creative Cloud. Just upgraded to a new Mac Studio. Some apps install: Creative Cloud and Illustator. Some such as Indesign and Photoshop still show up as "Try" How can I fix this, I paid for all of them?
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Hi @cambot50,
This is strange that the problem occurs with only some apps. Did you verify what you are subscribed to, check using the following link
https://account.adobe.com/plans/
You can try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
P.S.:- I have moved the discussion to Download & Install forum
-Manan
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follow @Manan Joshi 2nd link. only if that fails, proceed to:
https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html
if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html
below are solutions some users reported:
if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
if that fails, change the install location