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I failed to install photoshop and got error code 106. Adobe suggests to try again but it doesn't work. Could anyone help me?
Here's the log detail.
I solve it myself!
Hope my experience could help those have the same problem.
Read the log and find the "FATAL".
My photoshop always failed to creat new files
at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\
So I found this document in my C disk and deleted it, and it worked.
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Moving thread to the Download & Install forum from Photoshop ecosystem
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I solve it myself!
Hope my experience could help those have the same problem.
Read the log and find the "FATAL".
My photoshop always failed to creat new files
at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\
So I found this document in my C disk and deleted it, and it worked.
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This thread may help you where this issue was discussed:
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Maybe try deleting the error document COCM_1_0_32_AdobeColorCommonSetCMYK_1_0-mul_1.0.4.pimx
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if this issue is still not resolved do a clean cc install carefully following each applicable step:
uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app*
*use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
open your cc dekstop app as administrator
use the desktop app to install your cc programs/trials