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Participant
September 14, 2019
Question

Install location

  • September 14, 2019
  • 1 reply
  • 135 views

When I try to change the install location for my apps in the Creative Cloud it gives me the message "

Unable to install at this location" when the location I want to change it to is my external hard drive. how can I fix this? What am I doing wrong?

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    1 reply

    kglad
    Community Expert
    Community Expert
    September 14, 2019

    you can't install on the root of any drive.  so, create a folder in your harddrive (eg, Adobe) and try installing there. 

     

    if it still won't install, you can't use your external drive for installation.