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Install photoshop on a new computer.

Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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I already pay for Photoshop but the app is not listed as a registered app in Creative Cloud. The old computer is listed. Payment history is listed.

How do I get my payments applied to a new photoshop download?

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Activation , Installation

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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How to install when you have a subscription and a problem
NOTE: the alternate download link in this link works better for some people
install the cc desktop app using the "alternative download links" at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Beginner ,
Feb 07, 2024 Feb 07, 2024

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There is no problem installing Creative Cloud. It just does not show PhotoShop as one of my apps although it shows I pay for it.

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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you just need ti sign in to tour your cc desktop app on your new computer.

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Community Beginner ,
Feb 07, 2024 Feb 07, 2024

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Done. CC shows I pay for PhotoShop but does not show PS as an app

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Community Expert ,
Feb 07, 2024 Feb 07, 2024

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your cc desktop app does not show ps available as a trial nor as installable?

 

if that's true, do you have a teams or enterprise or education subscription?

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Community Beginner ,
Feb 07, 2024 Feb 07, 2024

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individual subscription

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Community Expert ,
Feb 07, 2024 Feb 07, 2024

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or maybe your computer doesn't meet ps specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

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Community Beginner ,
Feb 07, 2024 Feb 07, 2024

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no sys requirement problem

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Community Expert ,
Feb 07, 2024 Feb 07, 2024

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copy and paste (don't attach) a screenshot of what you see on the cc desktop app > files panel.

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