installation and use of Lightroom

New Here ,
Nov 29, 2021 Nov 29, 2021

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I have a Lightroom 6 on disc I purchased in Sweden Summer 2016. I tried to install the program in an older iMac with Mac OS El Capitan. But I am cought in a Moment 22. The installation went OK, but when I try to open the program it asks for "log in" with all that done, it asks for the serial number. But there is not boxes to fill in, even though the computer is online.

I used the program before on a newer iMac, but when I continued to upgrade the Mac OS my Lightroom was finally done and I had to turn to an older version of Mac OS to manage to get along with the my Lightroom.

Unhappy Adobe user.

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Activation , Installation

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Adobe Community Professional ,
Nov 29, 2021 Nov 29, 2021

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do you have anything adobe cc on your computer?

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New Here ,
Dec 07, 2021 Dec 07, 2021

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Nope.

 

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Adobe Community Professional ,
Dec 07, 2021 Dec 07, 2021

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LATEST

then:

 

properly uninstall your lr6
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer

reinstall lr6 and activate with your serial number.

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