Installation cannot continue

New Here ,
Jan 24, 2022 Jan 24, 2022

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Hi, I was trying to install adobe but once I clicked on the downloader, it said "Installation cannot continue as the installer file may be damage. Download the installer file again". I have downloaded the file again but it still didnot work. 

Could you please advise?

Thanks,

Lin

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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Please give us more details about your issue and your environement.

Which operating system do you use? Please post the exact version.

Which installer you try to download and install.

What's the exact error message you get?

Do you logged into your system as an Administrator or an user with Admin rights?

Do you have tra to disable all protection programs, like virus scanner, adaware protection, internet security and so on, that's run on your system?

 

 

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New Here ,
Jan 30, 2022 Jan 30, 2022

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LATEST
I was trying to install adobe to my iMac, but popup box appeared as below.

My iMac OS is Big Sur Version 11.6.1.

https://drive.google.com/file/d/1AYuTOqq-xYDIHPd6AqFGxqAFGAwouXdM/view?usp=sharing

This is the link I clicked on and tried to install.

The Adobe package downloader box appeared first then once I clicked on "Double Click Icon to download" the error message box appeared.

[cid:60add365-401c-4191-adea-16463c097b3c]

Thanks,
Lin

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Adobe Community Professional ,
Jan 25, 2022 Jan 25, 2022

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Does your computer meet the minimum requirements?

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Do you have enough free hard drive space?

 

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