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Installation error

New Here ,
Aug 04, 2021 Aug 04, 2021

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Hi, I'm a school student using my school domain to gain access to the adobe creative cloud. I have no trouble installing the apps on my school computer however, if i try to install them on my home computer i instatntly get a 

Instaltion failed 

Any solutions?

 

Thanks, Jake 

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Creative Cloud , Installation , New user

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LEGEND ,
Aug 04, 2021 Aug 04, 2021

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Have your school confirmed this is permitted with your account?

You say you "try to install them". What do you do, to try to install them. For example

- try to install the Creative Cloud Desktop app - fails

- install the Creative Cloud Desktop app - ok - and use it to install apps - fails

- run something provided by your school - fails?

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Thanks for the quick response.

I cant access my school IT for atleast another week but im not aware of it being a problem.

I can install the Creative cloud app just fine but it is installing the apps which poses a problem. I've tried to install Pr Ps and Ae however none make it past 2% before failing. 

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