Installation of native M1 version 22.5.1.441 fails

New Here ,
Sep 18, 2021 Sep 18, 2021

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I try to install the native M1 version of Photoshop CC on my 13 inch M1 MacBook Pro. Installation fails with the following log:

Exit Code: 121
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 10 warnings(s) 

FATAL: Fatal Error '121' occurred while download
FATAL: Error occurred in download of package (Name: AdobePhotoshop22-de_DE Version: 22.5.0.384). Error code: '121' 
WARN: Attempt to register application "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/Droplet Template.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePhotoshop22-Core', version:22.5.1.441
WARN: Attempt to register application "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/DynamicLinkMediaServer/dynamiclinkmanager.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePhotoshop22-Core', version:22.5.1.441
WARN: Attempt to register application "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/DynamicLinkMediaServer/dynamiclinkmediaserver.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePhotoshop22-Core', version:22.5.1.441
WARN: Attempt to register application "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/DynamicLinkMediaServer/dynamiclinkmediaserver.app/Contents/ImporterREDServer.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePhotoshop22-Core', version:22.5.1.441
WARN: Attempt to register application "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/Plug-Ins/Spaces/Adobe Spaces Helper.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePhotoshop22-Core', version:22.5.1.441
-------------------------------------------------------------------------------------

I have the impression that the installer seeks a language package (my MacBook runs on "German" as system langage) from an older version of Photoshop.  How can I resolve this problem? I don't think it has anything to do with premissions (as the error code suggests), but if it had, could someone please enlight me where in the system Adobe puts its temporary files? Btw, installing the Intel version and using Rosetta works without problems, but I wanted to specifically test the M1 version. 

For the record: all my machines run on the lates Monterey beta, I do not have any problems with Photoshop CC on any of them except the M1 machine. 

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Adobe Community Professional ,
Sep 18, 2021 Sep 18, 2021

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Hi. Maybe the CC Cleaner can be helpful: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Marlon Ceballos.

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New Here ,
Sep 22, 2021 Sep 22, 2021

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Thanks @marliton, but since this was the first installation of any Adobe product on this computer, there should not be anything there from an older one. My guess is that the installation script has an error in it which probably only shows for people who do not install with system language set to english.

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Adobe Community Professional ,
Sep 22, 2021 Sep 22, 2021

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Moving thread to the Download & Install forum from Photoshop ecosystem

 

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