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Installation Querie

New Here ,
Mar 20, 2020 Mar 20, 2020

Is it possible to uninstall CC and reinstall all the apps on a drive other than C?
My C drive is desperately short of space but I have a spare drive that I can install if I can move some programs to it.

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Creative Cloud , Installation
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correct answers 1 Correct answer

Adobe Employee , Mar 20, 2020 Mar 20, 2020

Whitbywoof and Darmstrong, I am sorry but Error Code 120 indicates that there is insufficient disk space on the drive.  Even if you have another drive/partition the download and install process will still require sufficient disk space to complete the download and install process.  Also shared components will be installed on the same drive/partition that contains the operating system.

 

Please clean up space on the primary drive/partition or use a different computer to install the Adobe CC applic

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Engaged ,
Mar 20, 2020 Mar 20, 2020

Yes, you can install all the apps you want on any other drive of your choice.

All you have to do is uninstall CC and then while installing it when it gives you the choice for the path of installing the program files you can choose the path of, for instance, D:user/program/files/... instead of C:program/files/...

 

Know that this is possible with any app of your choice. But you need to know that you cannot alter the folders and their content or else your apps would not run properly.

I hope this helps.

 

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New Here ,
Mar 20, 2020 Mar 20, 2020

I never got an option to choose an alternative drive.  Is there some other solution or a way to force the choice?

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New Here ,
Mar 20, 2020 Mar 20, 2020

Same here - that's why I asked. I tried it this morning and when I clicked on INSTALL it started the installation straight away without offering any options.

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New Here ,
Mar 20, 2020 Mar 20, 2020

If I don't get a solution to this I'll have to get a refund on the product.  I can't use it this way.

With an earlier version I tried to move the installation file to my E:\ drive, but that didn't work either.

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New Here ,
Mar 20, 2020 Mar 20, 2020

I tried opening the CC desktop app and opening the "Settings" (gear icon) in the upper right corner.  There is allows a redirection of the install, but when I tried to install, I get an error 101 message and the option to retry.  Doesn't work.

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New Here ,
Mar 20, 2020 Mar 20, 2020

I'll give it a try once I've installed the extra hard drive over the weekend. 
watch this space!

 

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New Here ,
Mar 20, 2020 Mar 20, 2020

Tried rebooting after the above change and got a failed install.  Error code 120

Really need input from Adobe 😞 

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Adobe Employee ,
Mar 20, 2020 Mar 20, 2020
LATEST

Whitbywoof and Darmstrong, I am sorry but Error Code 120 indicates that there is insufficient disk space on the drive.  Even if you have another drive/partition the download and install process will still require sufficient disk space to complete the download and install process.  Also shared components will be installed on the same drive/partition that contains the operating system.

 

Please clean up space on the primary drive/partition or use a different computer to install the Adobe CC applications on.  For more information on Error 120 see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html.

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