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installation

Juro Zmatek
New Here ,
Jan 26, 2021 Jan 26, 2021

Hi guys. I try install premiere pro but a waiting already 5 hours and still 10 percent. Its ok?

TOPICS
Activation , Creative Cloud , Installation
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Peru Bob Community Expert
Community Expert ,
Jan 26, 2021 Jan 26, 2021
LATEST

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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