I have used Adobe for God only knows how long, before 1990 almost when it first came out. I have paid for the monthly fee ever since it first came out and it was a huge improvement: no more waiting until 2 in the morning when the inteernet activity was down. That was true until this newest update. What a pain. I pay for Photoshop, Lightroom, and Bridge and still have the old down load from DVD app on the computers. I CAN NOT get even Photoshop to update much less the other apps. I contacted help they said to uninstall and then completely reinstall. Uninstalled and then I HAD TO PAY FOR IT AGAIN- put it on my card because I have a project that can't wait. IT WILL NOT INSTALL STALLS AT 60%. What is going on? If this is how thisis going to go from now on I will have to a different company, but I like Photoshop and I have 30 plus years of experience and I do not relish the steep learning curve to go to another app. Are you going to clean this up (from the comments on the vertual assistant this is obviously happening a great deal). Because I would rather go back to buying expensive DVDs then live with this crap.