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My computer had a virus and I reset it. I have everything else working fine but the installer for adobe will not download. It continues to say it encountered an error and will not finish. Can someone assist me please?
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Exactly what did the error say?
Is Windows up to date? You may be missing important updates if you reset the computer.
See here:
https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
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You probably need Visual C++ Runtime library from Microsoft.
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