installer première sur un nouveau Mac

New Here ,
Sep 06, 2022 Sep 06, 2022

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Bonjour, 

je n arrive pas a telecharger premiere pro sur mon nouveau mac monterey... j ai pu installer media encoder mais pas premiere. avez vous une idee du pb ?

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Community Expert ,
Sep 06, 2022 Sep 06, 2022

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Hi @ingrid259792578yax,

Please provide the following information.

  • Which version of Premiere Pro are you trying to download?
  • How are you downloading it, using Creative Cloud Desktop App?
  • What errors do you get?

-Manan

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Community Expert ,
Sep 06, 2022 Sep 06, 2022

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if you mean you're having trouble installing premiere pro:

 

you probably need to install rosetta 2.  among the ways to do this is to start Photoshop with the Intel version.  here are two other ways, How to Install Rosetta 2 on Apple Silicon Macs (osxdaily.com)

 

that's been the solution to a recent surge in mac problems (with new apple silicon macs) caused by premiere pro (and after effects) installs resulting in exit code 183.

 

there are also the older problems and fixes, https://helpx.adobe.com/download-install/kb/fix-error-183.html,

but you should try the rosetta 2 install first, because its absence is most likely the cause of your problem.

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