Installing adobe kills the internet connection, osx (SOLVED)

[greenuns]

Due to a client using adobe (unfortunately) I had to reinstall XD but every time I do, the installer kills the internet connecting of my MBP. The router is fine since my phone can access the internet. It's only the MBP that loses it's connection. Since the internet connection is lost the installer gets stuck at 1%. Guessing there is a bug with the adobe installer and OSX.

Not sure about windows users but for mac, go to: 

• ~/Library/Application Support
• ~/Library/Preferences
• /Library/LaunchAgents
• /Library/LaunchDaemons
• /Library/PrivilegedHelperTools

and delete any file that has the word adobe or creative cloud. Reboot and the installer should finish installing.

Reinstalling adobe on my system feels like I have just poured toxic waste on me. It sure has left a bad taste in my mouth. Adobe is like a lingering bad fart that doesn't go away. Eat a fat one Shantanu.

[Ben M]

I'm using a Mac here and have XD installed and still have internet.  Not sure what is going on with your computer but I suspect there is a deeper issue here. Can you try installing as a different user and rule out Mac OS user corruption? I've had this happen to me where I've had to migrate user accounts due to a strange OS issue that could not be explained otherwise.