Installing but programs won't open.

[antonio237413703ewm]

Hi,

I have unistalled and reinsntall my creative cloud twice on a new computer and everytime the programs do not open. I was assured: "Please be informed as you have purchased the product on one time purchase be assured you will no need to subscribe for the plan again." yet everytime I try opening one it gives me the option to buy. Not sure what else to do. I have downloaded it from my adobe account and still it does not work. 

[John T Smith · Accepted solution]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[antonio237413703ewm]

Thanks!