Installing but programs won't open.

New Here ,
Mar 24, 2022 Mar 24, 2022

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Hi,

 

I have unistalled and reinsntall my creative cloud twice on a new computer and everytime the programs do not open. I was assured: "Please be informed as you have purchased the product on one time purchase be assured you will no need to subscribe for the plan again." yet everytime I try opening one it gives me the option to buy. Not sure what else to do. I have downloaded it from my adobe account and still it does not work. 

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Creative Cloud , Installation

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correct answers 1 Correct answer

Adobe Community Professional ,
Mar 24, 2022 Mar 24, 2022

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New Here ,
Mar 24, 2022 Mar 24, 2022

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Thanks!

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