Installing Lightroom 5 on to a Mac from a DVD

[cliff_5748]

I have been using Lightroom 5 on an iMac with no problems.  I recently upgraded to a Mac Mini and I tried to reload Lightroom 5 from the DVD using a SuperDrive.  The installation seemed to go OK, but it never asked for my licensing code.  When I open Lightroom 5, the LR welcome screen comes on for a few seconds, then disappears and a very long trouble report is created.   Any workarounds?  I don't want to pay $10/month for a program I rarely use.

Thanks!

[kglad]

what are the first 20 or so lines of the error message?

[cliff_5748]

Thanks for the reply, kglad.  Here's the first part of the report.

Process: Adobe Photoshop Lightroom 5 [1788]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.2 [922700] (5.2)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-09-12 17:42:58.9686 -0700
OS Version: macOS 14.6 (23G80)
Report Version: 12
Anonymous UUID: 46EB57DB-1163-B82D-C6B8-EE7F2A6DCF7C

Sleep/Wake UUID: D7C8F689-D4B8-473B-9B88-E73516D5BA68

Time Awake Since Boot: 16000 seconds
Time Since Wake: 153 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF814FA2557)

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00002000000000bc
Exception Codes: 0x0000000000000001, 0x00002000000000bc

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1788]

VM Region Info: 0x2000000000bc is not in any region. Bytes after previous region: 34703335751869 Bytes before following region: 70368744177476
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL reserved VM address space (unallocated)
---> GAP OF 0x5f9000000000 BYTES
MALLOC_NANO 600000000000-600020000000 [512.0M] rw-/rwx SM=PRV

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF814FA2557)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

[kglad]

something on your computer is incompatible with lr5.  to start, does your os support 32bit and 64bit apps?

[cliff_5748]

I'm sorry, but I'm not a computer guy so I don't know.  It's a brand new Mac Mini with a M2 processor

[John Waller]

Are you trying to install Lightroom 5 (perpetual version) from 2013? That won't work due to changes made by Apple to their operating system in the past decade.

You'll have to subscribe to a Cloud plan.

[cliff_5748]

That's interesting since I'm able to run LR5 on my 2015 iMac running on Monterey.  The new computer is running Sonoma.

Anyway, thanks for the reply

[kglad]

lr5 is 64 bit. it will run on a computer that only supports 64 bit.

but the lr5 installer is 32 bit. ie, you need both 32 & 64 bit support to install and run lr5.

[John Waller · Accepted solution]

That's interesting since I'm able to run LR5 on my 2015 iMac running on Monterey.

The issue is not LR5 which is 64 bit. It's the installer.

If LR5 was pre-installed and the 2015 iMac was upgraded to Monterey then LR5 will continue to run since you don't need the 32 bit installer which comes with LR5.

Did you ever install LR5 fresh on the 2015 iMac?

[cliff_5748]

Yes, I did install LR5 on the iMac using the DVD way back when.  I assume that there's no 64 bit installer for LR5.

If I subscribe to LR Classic and it works while I am online, will it still work if I am traveling and don't have internet access?  Or will it say "sorry we can't verify that you're a valid subscriber"?

thanks again 

[kglad]

you installed onto a different os.

[John Waller]

Yes, I did install LR5 on the iMac using the DVD way back when.

That would have been on the original OSX. Later, after LR5 was already installed, you upgraded to Monterey.
Monterey cannot run 32 bit so LR5 cannot be installed on Monterey.

If I subscribe to LR Classic and it works while I am online, will it still work if I am traveling and don't have internet access?  Or will it say "sorry we can't verify that you're a valid subscriber"?

---

Should work OK. Always has for me.

This is how the grace periods should work

https://helpx.adobe.com/in/creative-cloud/kb/internet-connection-creative-cloud-apps.html