Installing Photoshop to a new computer, but the only option is buying it again?

[anne-sofie1203]

I want to install Photoshop on a new computer (I no longer have access to the old one). I have an active Photoshop subscription, and have downloaded Creative Cloud Desktop, but it still says that I have to purchase a subscription to Photoshop to install it. It also says that the trial has expired, and therefore only leaves me with the option of buying (køb nu). Does anybody know what I need to do differently? Thanks in advance!

[Test Screen Name]

The subscription is controlled completely by the Adobe ID you use to sign in.

Double check you are using the same Adobe ID.

Look on Adobe's Account page to check the subscription is still OK.

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html