I've already purchased the newest version of photoshop but now I'm having trouble installing. Below are my operating system specs:
Processor 1.8 GHz Cor i5
Memory 4 GB 1600 MHz DDR3
Please match your hardware with these minimum requirements from the Tech Specs official Adobe document:
* Some GPU-enabled features are not supported on Windows XP.
** Learn more about Mac OS X Mountain Lion support.
Also, please mention what exact error you're getting while installing the product. A screenshot would be nice.
Savannah, sorry you are unable to install Photoshop. Can you post the exact version of Photoshop you are trying to install? I don't see any recent purchases or active memberships under the e-mail address you used to post to this public discussion forum.
Can you also confirm that you are using Mac OS 10 and not a more recent version, Savannah?
(this one's 10 years old.)
Probably, Kglad, but Savannah stated she had bought the newest Photoshop.
If you are trying to install an older version of Photoshop, Savannah, then see https://community.adobe.com/t5/download-install-discussions/download-non-subscription-adobe-software... for information on how you can download non-subscription software from your Adobe account. This would include older versions of Photoshop if they are available.
yes, but she said that in 2013!
Good point; we will be switching to a new engagement engine soon. I wonder if it will still display 10-year-old discussions as current.
Many times when you see an old thread like this on the first page of a forum, it's because a spammer posted and the post was deleted.
Spammers target old threads for some reason.
Thanks, @Jeff Arola. This helps encourage us to remove these older unanswered posts. The Download and Install Community had several merges, so there are a lot of old discussions. Spammers can be part of it, too, making the old posts active.
I also have been testing an engagement engine that detects these discussions as active. Adobe will be shifting to another method soon.