Hi - I am trying to install Photoshop Elements 2022 on a new computer after PC Mover failed to successfully transfer it (files were missing). PC Mover also failed to transfer several old versions of Microsoft Visual C++. When I tried to install Elements I received error messages about CustomHook_HD_PSE.exe system error and it said that several dll files were missing (it mentioned I think 3 dll's, a different one each time I clicked). I tried to download some dll's and put them in the Elements folder but I still can't get the installation to work. The error messages end with "We are unable to install Adobe Photoshop Elements 2022 this time: Error code 183" and the only available messages were a link to get help on the web and quit. Also, (I don't know if this matters) but I am installing to the D drive as the C drive is a solid state drive and has only 256 gb while the D drive has 2 tb. Any help would be greatly appreciated. Thanks!
never "move" adobe programs. if you can undo what's been done, you have a greater chance of success when you properly install.
to properly install, use the installation file (Download Adobe Photoshop Elements | 2022, 2021) and your serial number (for serialized products like pse).
save your installation file for future use.
Hi - Thank you for your response. I have tried to install using the installation file and I'm unable to because of what I mentioned above. Any ideas?
Hi - I contacted Adobe and they directed me to a different download file and it works! Thanks for your time and help!