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since we are unable to download the invoice for the order no 50216820800 please e-mail those
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Creative Cloud support (all Creative Cloud customer service issues)
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These are user to user forums...
Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)