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Is there actually any way to get help from a person? Or does Adobe simply think we're a type of pond

Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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Is there actually any way to get help from a person? Or does Adobe simply think we're a type of pond scum?

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Activation , Installation , New user

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Community Expert ,
Nov 01, 2021 Nov 01, 2021

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we're people.  and yes, you can contact a real human adobe support person, too.

 

what problem are you having?

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Community Expert ,
Nov 02, 2021 Nov 02, 2021

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You can go to Adobe Customer Service (make sure to sign into your Adobe account first)  and do not block popups:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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