Issue with installation on windows xp

[John Doe Jr.]

Hi there, there's an issue during the installation on the XP machine. It says "we are unable to validate this serial number for CS6 ...and so forth. Firewall's disabled. I tried to install it on another xp machine  ...the same thing. I see no ideas but to install cracked one. Dont push me to a crime. Any help would be nice. Thank you ;D

[Bani Verma · Accepted solution]

Hi John%20doe%20jr.,

As you have mentioned you are unable to install Adobe CS6 as it fails with an error "We are unable to validate this serial number for CS6.  Please contact Customer Support."

To resolve this issue please refer to the following help document: Error unable to validate serial number | CS6

Let us know if this helps.