Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

It seems a "trap". You can not find how to close the account

New Here ,
May 22, 2019 May 22, 2019

Copy link to clipboard

Copied

Ladies and Gentlemen,

I have realized that I Have an account with Adobe since the beginning of 2018 and that I have never used it (...because I didn't know to have it)

Now I want to delete it and to do it..... I have to call them during my work time.

No e-mail address...non call center after 16:00  etc etc..

Is it a "trap" ...so it will be not easy ( better ....very difficult) "to leave Adobe" ?

I hope someone helps me.

I have never wanted to have an account with Adobe ...

Pietro

TOPICS
Creative Cloud

Views

431
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 22, 2019 May 22, 2019

Copy link to clipboard

Copied

See link below for details

How to cancel your Adobe Creative Cloud plan or membership

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

It is not a trap, though I do not know if they actually remove accounts, regardless of whether or not you have something in the account.  Give them a call and see if they can delete your account/information... they can not force you into buying something if that is your worry.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

Please see this link - it may help:
» Adobe Privacy Center

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 23, 2019 May 23, 2019

Copy link to clipboard

Copied

LATEST

Contact Customer Care and ask to get your account removed.

It is not possible to create an Adobe id, if you did not confirm your e-mail. So you need to have done that or someone having access to your e-mail address did that.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines