Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Just want to confirm: are CC18 apps going to remain available for install?

Participant ,
Oct 24, 2018 Oct 24, 2018

I have heard from another user that he was initially unable to download a copy of CC18 Photoshop (after he tried and deleted the CC19 version). Apparently it's back now and while I do not see it in my "other versions" list though it is currently still installed on my Mac.

I just want to confirm that CC18 downloads will remain available for the foreseeable future (and not disappear like 2015), and that the older version is only absent from the Other versions menu because it is currently installed (which I think is new behavior but I cannot recall exactly how the CC app worked previously).

Thank you,

JVK

TOPICS
Creative Cloud
578
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 24, 2018 Oct 24, 2018

Yes, and here's how you install older versions:

Step 1: The down-pointing arrow next to Open reveals a drop-down menu. "Other versions" would the past versions.

If an update doesn't work properly, you can access an earlier one.

downgrade1.png

Step 2:

downgrade2.png

Translate
Community Expert ,
Oct 24, 2018 Oct 24, 2018

Yes, and here's how you install older versions:

Step 1: The down-pointing arrow next to Open reveals a drop-down menu. "Other versions" would the past versions.

If an update doesn't work properly, you can access an earlier one.

downgrade1.png

Step 2:

downgrade2.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 24, 2018 Oct 24, 2018

Thank you for the response. Are you 100% that Adobe will keep CC18 around? I was hoping to hear directly from them but do you have it on good authority that this is the case?

I do know how to install older versions,  I was not asking about the process specifically but how CC18 *should* appear on my system. With my limited testing on my Macs and some notes from friends, here is the behavior I see:

CC18 IS installed on my system: will not appear in Other version list

CC18 IS NOT installed on my system: will appear in Other versions list

I don't mean to sound paranoid but I'm hesitant to delete any of the CC18 apps I have installed until I know for sure I can get them back if need be. I thought that all previous versions used to appear on this list (regardless of installed vs not installed) so either I'm remembering that wrong or they changed the behavior in Creative Cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 24, 2018 Oct 24, 2018

"I do know how to install older versions,  I was not asking about the process specifically but how CC18 *should* appear on my system. With my limited testing on my Macs and some notes from friends, here is the behavior I see:

CC18 IS installed on my system: will not appear in Other version list

CC18 IS NOT installed on my system: will appear in Other versions list"

Then you have seen with your own eyes that CC 2018 is returned to the Other Versions list upon uninstall.

You need nothing official.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 24, 2018 Oct 24, 2018

Very odd that I don't see all those flavors of v19 in my dropdown menu. That's what prompted my initial concern; I don't think the Cloud app is showing things consistently across different computers.
Screenshot 2018-10-24 18.01.46.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 24, 2018 Oct 24, 2018

You can refresh the list by clicking on the three dots in the upper right corner and by selecting from it, "Check for App Updates".

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 24, 2018 Oct 24, 2018
LATEST

jvknowles  wrote

Thank you for the response. Are you 100% that Adobe will keep CC18 around? I was hoping to hear directly from them but do you have it on good authority that this is the case?

None of us volunteers users know 100% if Adobe will do anything, of course. But currently I can re-install all prior versions down to CS6. I am keeping and using the 2018 version until at least the first patch is released.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines