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La carga de las aplicaciones parece tardar más tiempo de lo habitual.

New Here ,
Oct 22, 2020 Oct 22, 2020

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Buenas noches, estoy intentando instalar Creative Cloud en mi ordenador por varias horas y al momento de ver las aplicaciones, aparece (La carga de las aplicaciones parece tardar más tiempo de lo habitual. Vuelva a iniciar Creative Cloud o reinicie el ordenador y vuelva a intentarlo.) Ya desactive mi firewall, mi antivirus, revise mi conexion a internet, use el AdobeCreativeCloudCleanerTool, CreativeCloudUninstaller, reinicie mi equipo, borre la carpeta, segui todos los pasos que sugiere la pagina, pero sigue apareciendo lo mismo. Mi ordenador es de 64bit y usa Windows 10 Pro, si alguien conoce de alguna otra solucion, por favor hacermela saber, muchas gracias.

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Activation , CC FAQ , Creative Cloud , Feature request , Installation , New user

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Community Expert ,
Oct 23, 2020 Oct 23, 2020

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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New Here ,
May 13, 2024 May 13, 2024

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Sometimes this error happens because the Creative Cloud application cannot connect to the Adobe server, you can try to disable the Firewall, antivirus, or any application that may be interfering.

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