Latest Adobe Creative Cloud Desktop update fails on my Windows 11 pc

[jimmsp]

Yesterday on my Windows 11 machine, Creative Cloud Desktop indicated there was an update available. I let it go. The result was a new installtion with a totally blank window when it runs.

I went to the Cloud site and downloaded the latest version, installed it, and opened it.

All I get is a blank window.

Reboots don't seem to help.

It updated fine on my Win 10 machine.

I'm now stuck.

[kglad]

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

[Peru Bob · Accepted solution]

Try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

[jimmsp]

Thanks.

I fixed it by downloading the "uninstall" app which also has a repair option.

I ran the repair, that downloaded a new copy (even though I did that yeaterday" and when that installed, it ran perfectly.

The repair option obviously did something additional.