• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Legitimate license revoked after 12 years!

New Here ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

The Lightroom license I have that is listed within my Adobe account has been revoked as I found when i tried to change laptop. The on-line subscription product is of no interest as I go travelling for many weeks at a time photographing African wildlife.

 

How can I recover the product please?

TOPICS
Activation

Views

100

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

what was the error message?  (a screenshot, if it's in english, is most helpful).

 

and, Adobe Genuine software FAQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

Does the message revoked, or activations used up? (I can't remember the exact words)

 

For a 12 year old program you MAY have this problem

-https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

Thank you both. Bizarrely it suddenly decided to open the program and appears to be working, although it has lost the links and settings that I had built previously. However I am not going to complain as I am hugely relieved!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

LATEST

glad all's well.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines