Legitimate license revoked after 12 years!

New Here ,
Jun 24, 2022 Jun 24, 2022

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The Lightroom license I have that is listed within my Adobe account has been revoked as I found when i tried to change laptop. The on-line subscription product is of no interest as I go travelling for many weeks at a time photographing African wildlife.

 

How can I recover the product please?

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Adobe Community Professional ,
Jun 24, 2022 Jun 24, 2022

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what was the error message?  (a screenshot, if it's in english, is most helpful).

 

and, Adobe Genuine software FAQ

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Adobe Community Professional ,
Jun 24, 2022 Jun 24, 2022

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Does the message revoked, or activations used up? (I can't remember the exact words)

 

For a 12 year old program you MAY have this problem

-https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK

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New Here ,
Jun 24, 2022 Jun 24, 2022

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Thank you both. Bizarrely it suddenly decided to open the program and appears to be working, although it has lost the links and settings that I had built previously. However I am not going to complain as I am hugely relieved!

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Adobe Community Professional ,
Jun 24, 2022 Jun 24, 2022

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glad all's well.

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