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License is expired or fake (lightroom classic cc), so what have i been paying adobe for?

New Here ,
Nov 12, 2022 Nov 12, 2022

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Hello

I have not been onto my lightroom classic cc for a while but have been continuing to pay a subscription to adobe.  I just tried to open it and it after logging on but it told me that my license has expired or my license was fake.  I checked my bank account and i am still paying adobe the subscription, so i would like to get this working and then find out where i can get a refund for all of the time i was paying for nothing.  

Thanks

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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LATEST

stat here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if those all fail, change your cc language. eg, try international english

 

if that fails, change the install location

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