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Lightroom 4, unable to update to 4.4-new Mac computer

Explorer ,
Jan 14, 2018 Jan 14, 2018

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Yes have the same Problem, and agree with Greg, it brings you to support which goes in a circle. Adobe needs to provide the proper link to re download LR4 or provide an upgrade which works with the serial# we have. I don't mind to pay for LR6 Upgrade.

Thanks

Michaela

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Community Expert ,
Jan 14, 2018 Jan 14, 2018

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You will need to contact the support. There is no other way.


Please note: Lightroom 4 and 5 are no longer officially supported products: Adobe Support Policies: Supported Product Versions (source)

Alternatively, buy a copy of Lightroom 6 or purchase a Creative Cloud Photography plan.

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Explorer ,
Jan 15, 2018 Jan 15, 2018

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Thank you Maurice

I tried to find the section where i can purchase LR6, i also could not find that.

I find Adobe Website very hard to navigate and find stuff. Specially to get to Support.

Can you please tell me or provide me the link to purchase LR6?

Thanks so much

Michaela

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Adobe Employee ,
Apr 12, 2018 Apr 12, 2018

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Branched to a new discussion.

Hi Michaela,

As you have mentioned that you were upgrade to Adobe Photoshop Lightroom 6, I would request you to check out this link: - Adobe Store - Adobe Lightroom 6 - Upgrade.

I would also request you to check the support options for the same using this link: - What are my contact options? My recommendation would be to choose from CC version so that you can get all the new featural updates and compatibility assurance with the latest OS.

As Mauricep27921461 mentioned, please go to this link: - Buy Adobe Photoshop Lightroom CC | Photo editing and organizing software for more information on pricing and features.

Thanks,

Atul_Saini

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Community Expert ,
Apr 12, 2018 Apr 12, 2018

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As you have mentioned that you were upgrade to Adobe Photoshop Lightroom 6, I would request you to check out this link: - Adobe Store - Adobe Lightroom 6 - Upgrade.

That link is for Adobe Store - India. Is it valid for other countries?

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Adobe Employee ,
Apr 13, 2018 Apr 13, 2018

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Hi John%20Waller,

You can change the region on this page to other countries by clicking on 'India (Change)' button given on the bottom left of the page, see the screen shot below:

Hope this helps.

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Community Expert ,
Apr 13, 2018 Apr 13, 2018

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https://forums.adobe.com/people/Bani+Verma  wrote

Hi John%20Waller,

You can change the region on this page to other countries by clicking on 'India (Change)' button given on the bottom left of the page, see the screen shot below:

Hi Bani,

Yes, I aready tried that with several different countries. As soon as I switch it from India to Australia or the United States, I lose the purchase page and cannot proceed any further with buying LR6.

That's why I asked if it's for India only.

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Adobe Employee ,
Apr 13, 2018 Apr 13, 2018

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Oh let me check that, thanks for letting us know.

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Adobe Employee ,
Apr 13, 2018 Apr 13, 2018

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John, that link is not working it redirects to adobe.com thank you for notifying us. The purchase can be made from this link: Adobe products: desktop, web and mobile applications | Adobe.

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