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LIGHTROOM 5 DOWNLOAD

New Here ,
Oct 01, 2021 Oct 01, 2021

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I purchased lightroom 5 about 8 years ago but my last computer crashed and the hard drive was lost - I tried downloading it on my new computer with the disc and for a week it worked but now it does not and the code is invalid - Any idea how to get it up and running on my new computer?

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Activation , Installation

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Community Expert ,
Oct 01, 2021 Oct 01, 2021

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Which operating system do you use?

What has been changed on your system before the error occour?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.1 - Photoshop 24.1. - Nik Collection 5 - Topaz Sharpener AI

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New Here ,
Oct 01, 2021 Oct 01, 2021

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windows 10

the old computer crashed 

when I downloaded the disc it worked but it made me put the code in every time 

then it told me I had 1 day left as a trial - was confused why it said that - the next day I enter the code and nothing happens- lightroom will not open 

 

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Community Expert ,
Oct 01, 2021 Oct 01, 2021

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Try deactivating the software, rebooting your computer, and then reactivating LR:

 

https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html

 

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Community Expert ,
Oct 01, 2021 Oct 01, 2021

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Do you have a valid serial number for that version of LR?

It should be listed in your online account below.

https://account.adobe.com/products

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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