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Lightroom 6 maximale Computer Anzahl

New Here ,
Nov 16, 2021 Nov 16, 2021

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Hallo,

 

mein Lightroom 6 lässt sich nicht auf meinem neuen Computer aktivieren - Meldung maximale Computer Anzahle verwendet. 

Auf meinem Alten Computer habe ich allerdings Lightroom deaktiviert und komplett deinstalliert. 

Jetzt kommt dies Meldung. Habe danach versucht Lightroom auf meinem alten PC wieder zum laufen zu bekommen und bekomme dort nun die gleiche Meldung, wer weiß Rat?

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correct answers 1 Correct answer

Community Expert , Nov 16, 2021 Nov 16, 2021

When you can't deactivate a serial number (this is the ONLY support Adobe still offers for old programs)
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe

...

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Community Expert ,
Nov 16, 2021 Nov 16, 2021

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When you can't deactivate a serial number (this is the ONLY support Adobe still offers for old programs)
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 16, 2021 Nov 16, 2021

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And see the Correct answer with advice from Adobe Staff Member Careeeesa at-

AAA Activation or Deactivation versions of Lightroom 6 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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