LIGHTROOM CLASSIC-UNABLE TO UPGRADE

New Here ,
Dec 24, 2021 Dec 24, 2021

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HI!

 

I'm unable to upgrade to the newest versions of lightroom classic. I'm stuck with the 8.4.

 

Is my mac too old?

 

Mac oS Big Sur 11.6.2

MacBook Pro (Retina, 15-inch, Mid 2014)

2.2 GHz Quad-Core Intel Core i7

16 GB 1600 MHz DDR3

Intel Iris Pro 1536 MB

 

I was able to ugrade Photoshop, Premiere pro and media encode easily...

 

Thanks in advance!

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Community Expert ,
Dec 24, 2021 Dec 24, 2021

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Possibly the Graphics Card that is holding you back (I am no expert in that field!)

https://helpx.adobe.com/lightroom-classic/system-requirements.html

 

Regards. My System: Lr-Classic 11.5 Photoshop 23.5.1, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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New Here ,
Dec 24, 2021 Dec 24, 2021

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Interesting! I'll try to find something on the subject

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Community Expert ,
Dec 24, 2021 Dec 24, 2021

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quote

I'm unable to upgrade to the newest versions of lightroom classic.

 

Is any reason given when you try to upgrade?

 

Do you see the notice that an upgrade is available?

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New Here ,
Dec 24, 2021 Dec 24, 2021

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Yes! I need to open a catalog from my job (newest version of Lightroom)

 

It says that I'm up to date as if there were no other update ready to be uploaded

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Community Expert ,
Dec 24, 2021 Dec 24, 2021

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Did you update Creative Cloud desktop app yet?

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 24, 2021 Dec 24, 2021

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Yes! 

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