• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lizenzübertragung

New Here ,
Sep 25, 2022 Sep 25, 2022

Copy link to clipboard

Copied

Ich möchte Photoshop 19.0 an eine andere Person übertragen. Wo bekomme ich die Fallnummer her und wie kann ich die beiden Formulare hochladenb?

TOPICS
Activation , Installation

Views

377

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 25, 2022 Sep 25, 2022

Copy link to clipboard

Copied

do you mean you want to give a subscription gift?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Entschuldigung, ich habe mich falsch ausgedrückt: Ich meine nicht Photoshop 19.0, sondern Photoshop Elements 19.0.!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 25, 2022 Sep 25, 2022

Copy link to clipboard

Copied

Photoshop is by subscription... you can't give someone else your subscription

 

Photoshop Elements has a serial number and you should be able to transfer the program

 

Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Woran erkenne ich eine "Education serial number"?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

You go back to your original purchase to determine what you purchased

 

If you bought an Education version you had to PROVE your status... did you do that?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Ich habe diese Version am 05.April 2021 gekauft. Wie weise ich den Status nach? Jetzt habe ich die Version 20.0 vom 01. Mai 2022.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Did you use your earlier version as the basis for upgrade pricing instead of paying full retail?

 

Nobody here has access to your information

Log-in to your Adobe account and click this link https://account.adobe.com/products

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Ok! Und nun?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Ich habe am 05.Apr.2021 98,77€ bezahlt.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

<attachment removed>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

that receipt is useful, but don't publish it in a public setting like these forums.  i removed it, but keep it for your own use and possibly to facilitate transfer of license.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Ok, danke!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

did you open a case?

 

if yes, it should be in your account page.

if no, click "contact us"

 

kglad_0-1664222834637.png

 

type "agent" in the virtual chat window to contact a human.  that will be the quickest way to find out if adobe currently allows license transfers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

here's how to transfer your license, if you qualify: http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Diese Seite habe ich mehrfach geöffnet, gelesen und sogar ausgedruckt!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

then fill it out and submit it.  the amount you paid is the regular non-student version that i would think would be transferrable, IF adobe's still allowing any license transfers.

 

(we can supply information, but we have no influence on whether you're granted permission to transfer, or not.)

 

let us know if you receive an adobe reply.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

I think his original question was how and where to upload the transfer forms.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

again, you use the info here, https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

 

in particular, steps 6,7,8...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Ich habe das Formular zweimal ausgedruckt - einmal als Transformer ausgefüllt, unterschrieben und mein Partner als Recipient ebenfalls unterschrieben. Wie kann ich nun beide Formulare wo hochladen. Eine Fallnummer habe ich nicht!

Im Schritt 3 komme ich auf eine Seite ohne die Möglichkeit des Hochladens.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

quote

the amount you paid is the regular non-student version that i would think would be transferrable, IF adobe's still allowing any license transfers.


By @kglad

OP is talking about Photoshop Elements!

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

@Abambo, thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Photoshop Elements gibt es nicht verbilligt für Studierende und Lehrkörper.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 25, 2022 Sep 25, 2022

Copy link to clipboard

Copied

You also can't transfer it if it was used to obtain upgrade pricing for a newer version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 25, 2022 Sep 25, 2022

Copy link to clipboard

Copied

quote

Ich möchte Photoshop 19.0 an eine andere Person übertragen.

 

Please confirm the version number.

 

Photoshop 19.0 is also known as CC 2018 which is an old subscription version and cannot be transferred to anyone else.

 

quote

Wo bekomme ich die Fallnummer her und wie kann ich die beiden Formulare hochladenb?

 

That process was for perpetually licensed Creative Suite versions (CS1 to CS6). It does not apply to subscription versions.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines