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[Locked] HOW MANY PEOPLE HATE ADOBE NOW? raise your hands

Community Beginner ,
May 10, 2013 May 10, 2013

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How many of you love all this confusion and new pricing. I have used Adobe products since 1990!!!!  This must be a late April fools joke.

[Edit: a portion of this post was removed. Please do not personally attack anyone, including Adobe employees.]

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Mentor ,
May 11, 2013 May 11, 2013

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Another must read for people found in a recent previous thread;

Adobe Creative Cloud:  Lopsided Legal Agreement. It is not pretty:

http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agree ment.html

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LEGEND ,
May 11, 2013 May 11, 2013

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> HOW MANY PEOPLE HATE ADOBE NOW? raise your hands

Footvote.

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Advocate ,
May 11, 2013 May 11, 2013

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I hope Adobe remembers what it was like when we all liked them and believed the BS " Adobe listens".  For many those times are gone and if changes arent made to the current system we will cheer at their demise in the future.

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New Here ,
Jul 31, 2015 Jul 31, 2015

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I hate Adobe Products now. Because All the app are keep on crashing even customer service guy also not able to solving this.

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New Here ,
May 15, 2013 May 15, 2013

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I have no interest in purchasing a subscription product that shuts itself off when I need it most.  When I own a box copy of the software, I know I can use it, regardless of my cash flow situation. When I'm flush, I can buy an upgrade. Now when things are tight, my software vanishes in a puff of cloud and I can't get work.

You know, Adobe messed with the Flex/AIR/mobile developer base as well in the way they handled the transition away from AIR-based flex mobile apps. People who were using that technology to stay employed and then overnight it became useless. Now they are doing this. Thank again, Adobe. I don't trust the company any more. They are greedy and out of touch. Raising a hand with one finger.

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Mentor ,
May 15, 2013 May 15, 2013

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davehuxtable wrote:

Raising a hand with one finger.

Your single finger salute has been successfully counted as a vote. Thanks for your participation.

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LEGEND ,
May 16, 2013 May 16, 2013

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It looks like a pretty one-sided legal agreement under which Adobe can do anything, even for no reason.

I would just like to point out that within the European Union no corporation can trample on the statutory rights of consumers. Not even a fancy lawyer from Santa Clara County, CA.

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Participant ,
May 16, 2013 May 16, 2013

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UBER HATRED is that a word. My hand is very high in the air. As one post said what has A-DOBE created vs what they have bought. Adobe is nothing nut a wall street run company. it poses as a cool creative group but they suck and just buy folks out. They cannot create all they can do is buy and ruin. Who will come along and make some killer software that makess us all look back and laugh at Adobe. I hope in 20 years kids ask Adobe "wahts that" I hope to see Adobe replaced by a comany with integrity

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New Here ,
Jun 05, 2013 Jun 05, 2013

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Adobe, you are out of control. I hope you are thinking of offering BOTH OPTIONS, so we have a choice. My business cannot afford to RENT a software. I might have to close!

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Participant ,
Jun 05, 2013 Jun 05, 2013

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count me in on this. They need to be bought sold disolved somehing a major change. I wish a tycon would just step in and buy them out and put the company on track.

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Explorer ,
Jun 05, 2013 Jun 05, 2013

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001andrew wrote:

count me in on this. They need to be bought sold disolved somehing a major change. I wish a tycon would just step in and buy them out and put the company on track.

Would it not have to be for sale on the market in order for anyone to buy them?

You already have the major change by Adobe, whereas they are working on a business model vastly different than they have ever tried.

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Engaged ,
Jun 05, 2013 Jun 05, 2013

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I don't hate Adobe, just that there will be no Photoshop CS products or other viable non subscription based Adobe alternatives to the Creative Cloud after CS6.

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Guest
Jun 06, 2013 Jun 06, 2013

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Hate is a strong word.... and for me it comes out of loving adobe products for so long and then being beytrayed by them...

As well as voicing your concerns with your wallet you can also complain to:

The FTC https://www.ftccomplaintassistant.gov/ or your local Better business bureau

if your are in europe the EU competition can be helpful email: comp-greffe-antitrust@ec.europa.eu



Adobe may have actually crossed some criminal lines with this cloud debacle... short term good for profits
long term disaster... lack of consultation with its user base displays arrogance and ignorance..and is truly a shame

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Contributor ,
Jun 26, 2013 Jun 26, 2013

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Adobe think that now they no longer need to impress people into buying upgrades, they can sit back, and passively watch the money roll in forever.

They think they can stop improving their products, stop fixing the many bugs, stop developing meaningful non-gimmick new features and stop improving the flawed old ones.

It might work for a year or two - but the competitors will catch up, and the moment they do - the moment they even start to get close - Adobe will begin losing customers like flies.

If you're angry about this, help the competitors. Download or get demos of Corel's suites, Autodesk's design software, and the open source guys (GIMP, Inkscape, Scribus). Every time you find yourself missing the Adobe equivalent, tell the manufacturers or community precisely what it is they are lacking, in detail, so they can improve. Every time you find something difficult to learn how to do, if there are no tutorials, make one. If they respond, it won't be long before they're better than their Adobe competitors, improving faster, and more in touch with their customers.

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Contributor ,
Jun 26, 2013 Jun 26, 2013

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The company I work for have two systems  running Adobe CS5 indesign and wanted to upgrade and when they found out that they must pay each month they decided to look at other products. just think of this: 6 weeks ago the South African rand was around 9 Rand to the US dollar today it was 10.20 is this fair DONT THINK SO, YOU SHOULD WAKE UP NOW. With a bit of luck Avid might give us Pr users a deal soon.

Dax

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Community Beginner ,
Dec 04, 2013 Dec 04, 2013

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Excellent input.  Thank you for helping the community find solutions.  Adobe acting like Microsoft: inept at problem solving.  Let's help someone else do it.  (Hand in the air.)

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Explorer ,
Jun 26, 2016 Jun 26, 2016

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alanomaly wrote:

If you're angry about this, help the competitors. Download or get demos of Corel's suites, Autodesk's design software, and the open source guys (GIMP, Inkscape, Scribus). Every time you find yourself missing the Adobe equivalent, tell the manufacturers or community precisely what it is they are lacking, in detail, so they can improve. Every time you find something difficult to learn how to do, if there are no tutorials, make one. If they respond, it won't be long before they're better than their Adobe competitors, improving faster, and more in touch with their customers.

AGREED! Ironically, when I started learning design back in the 90s (self-taught) I worked with Corel because it's what I had.  Frankly, it was awesome for me. I never found it hard to use, commands weren't complicated, I could find what I needed easily etc. I had to be dragged kicking and screaming into the Adobe world. LOL! Mostly because they positioned themselves as the best-in-breed and "industry standard". And EVERYONE seemed to have drunk the same Kool-Aid when I'd ask "What's so great about it?" because I'd get the same answers: it's sooo much easier to use, the interface is easier to navigate, it's more powerful etc.  I don't personally agree, but when everyone around you is using  Adobe and your files aren't compatible, it's s shotgun wedding to the Adobe alter. 

Up to this day I find myself cursing bloody murder looking for the odd command or trying to do something so basic it boggles the mind. And FFS Adobe, keep a little consistency between your own apps. How on earth your developers figured Paste-in-Place is one command for Illustrator but then try to make me break my fingers doing it in InDesign, is beyond me. Or the fact that we can't just import and editable EPS into one application but have to open it in another, copy/paste it over, and then magically be able to edit. Oh wait, that would mean we wouldn't need both.

And don't even get me started on Fireworks! LOL!  Laugh if you will, but if you're my age (40+) you remember when Macromedia Fireworks was a pretty damned effective "hybrid program" which is how I always saw it. You could do vector designs and Photoshop, especially because Macromedia had an extensive plugin library of filters like you'd get with Photoshop.  This was a big deal for me back in the day because I was a student and couldn't afford the most powerful computer. Fireworks allowed me to do pretty awesome designs (from website frameworks to graphic design) but wasn't a beast that would grind my system to a halt. I'm convinced this is why Adobe won't do any upgrades or advancements to Fireworks...granted I'm surprised they even kept it. ROFL!

That said, I'm off to check out Corel samples. I have my own business now and don't have to be held hostage by the "but everyone else is using this" approach. Thanks for the reminder alanomaly

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Community Beginner ,
Aug 01, 2013 Aug 01, 2013

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it seems Adobe has become the product they supplanted (Quark). When Quark ruled the world they were notorious for their disdain for their customers. Now that Adobe rules the world it seems thier arrogance has gotten the better of them. However disdain for customers is never a good plan.

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New Here ,
Feb 20, 2016 Feb 20, 2016

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Yes, that's the problem with a lack of competition.

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Mentor ,
Feb 21, 2016 Feb 21, 2016

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That might be true for After Effects, but surely not for the other members of CC: excellent alternatives are available. It is just that for an application such as Photoshop you may need to replace it with two or three more specialist applications - which will be superior at that particular job (for example, digital painting, or 3d texture painting).

Also, interoperability in CC is kinda hard to beat. But not impossible: my current workflow allows for a similar workflow between Photoline, Krita, InkScape, 3dCoat, Raw Therapee, and other applications. Just takes a bit more time to setup properly.

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Valorous Hero ,
Feb 22, 2016 Feb 22, 2016

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@uniquephemeraNo, it's the problem of competing products not being able to raise the bar, and not being bought. There's a lot of competition in many areas of Adobe products. Of course, at large, there's also a sluggish response from potential buyers. But that's the same traction Adobe needed to achieve, after a long while of developing better tools and competing with others.

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New Here ,
Aug 01, 2013 Aug 01, 2013

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We all have been scammed.   The cloud is a joke.  Online storage is cheap and everywhere.. that is no value.  Where is the team functionality, real folder sharing collaboration, project workflow, anything?  This is just license monitoring.  Who's ready to go back to the old days and raise that pirate flag?

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Enthusiast ,
Aug 01, 2013 Aug 01, 2013

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I hate Adobe now with a passion that makes my previous love of them pale in comparison.  It's a defense mechanism from realizing they saw me as nothing more than an open wallet for them to take money from.

All you can do as a consumer is close your wallet and get others to abandon Adobe as best they can.  Make do with what you have.  I have CS5, and I see these people say "Well, we're not going to do CC because that's garbage, so I guess we'll just upgrade to CS6".  And I tell them "Don't even give Adobe THAT money for the trivial upgrade."

The only power a consumer has is their support.  With as monopolisic as Adobe is to the creative software game, they have everyone over a barrel and they figured "What better time than to raise prices than during a recession?".  I will run my copy of CS5 into the ground.  When I get to a point where I cannot use it any longer, I will look for alternatives.

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Explorer ,
Aug 01, 2013 Aug 01, 2013

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Aegis Kleais wrote:

I hate Adobe now with a passion that makes my previous love of them pale in comparison.

+1

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Enthusiast ,
Aug 01, 2013 Aug 01, 2013

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The new CC business model is like:

Me: "I would like to buy a new car."

Adobe: "OK, that'll be 2x what you were expecting to pay."

Me: "2x?  But I can't afford that.  I only budgeted for an amount I paid for my last purchase. Why is 1 car now 2x as expensive?"

Adobe: "Oh, that's the great part, we'll give you 3 cars for 2x the price of 1."

Me: "But I don't need all those cars, I only need 1."

Adobe: "Well, we can sell you a car that doesn't meet your needs for only 1.5x the cost of your last car, but it's a much better deal to just pay 2x and get 3 great cars."

Me: "Can I give the car to someone else?"

Adobe: "No, you can only use 1 car at a time.  But you can use any of the 3 cars."

Me: "That's very wasteful.  How much is this 'deal'?"

Adobe: "100% more than your previous car payment."

Me: "But for how long?"

Adobe: "Indefinitely."

Me: "What?! But what happens when I need a new car?"

Adobe: "That's the great part, we give you the new car for FREE when it comes out."

Me: "For that to make sense, the car would have to come out often.  When is the next new car coming out?"

Adobe: "Whenever we feel like it.  Could be tomorrow, but chances are it'll be years from now.  You're completely at our mercy."

Me: "Do I get all the best trim of the new car when it comes out, or just the base trim?"

Adobe: "You get the best of the best, all the bells and whistles."

Me: "How many features?"

Adobe: "However many we want to put in.  We could have hundreds but chances are we'll just put in like 10 new things.  Remember, when you own the only plant that makes cars, you can set the bar as low as you want."

Me: "So I pay 100% more, indefinitely, for cars that come out when YOU want them to, and are equipped with as many things that YOU deem?"

Adobe: "Exactly!"

Me: "Can I stop payments when the new versions come out and just keep what I have?"

Adobe: "Absolutely not.  You stop paying, and we take your cars away."

Me: "So that I'm left with absolutely nothing buy a complete loss of money."

Adobe: "Now you get it!  Welcome to the Cloud!"

Me: "...No wonder you called in the 'Cloud'.  Cause you guys have got to be DREAMING if you think I'm going to do any of this.  Get your head OUT of the Clouds, Adobe."

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