I work with the military as a contractor and need access to Adobe CC on disconnected systems. I have reached out to Adobe several times on options. I usually get a response similar to, "Hi! My name is ______ and I'm the Adobe contact for military and DoD and I'd love to schedule a time we can talk!"
I respond but I NEVER hear back. It's incredibly frustrating when I'm trying to pitch Adobe as our solution up my chain but I can't even get a response.
For what it's worth, Adobe already have specific solutions for Enterprise licenees on government computers that are disconnected. I don't know the DOD's specific needs or setup, obviously, but it seems that it is the enteprise software coordinator that needs to initiate contact, if the current offerings don't fit the needs. One thing for sure: don't contact Customer Service.