LR 6 - activation count

New Here ,
Dec 19, 2021 Dec 19, 2021

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I purchased LR 6 in 2015 but it no longer appears on my account. I have just got a new pc and need to install it.   However Adobe say that I must disable the programme on my previous pc which is now in pieces. I therefore need  guidance on how to diable LR to enable it to be  activated on my new pc.

 

Thank you for any help you can provide

 

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Activation

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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Lightroom 6 is discontinued & unsupported now.

 

Assuming you have a computer that can still support it and a legitimate serial number,  you can get a direct download link from Pro Design Tools' website.  It's run by an Adobe Community Professional so it's safe.  Be sure to follow the VERY IMPORTANT INSTRUCTIONS.

https://prodesigntools.com/adobe-lightroom-6-cc-direct-download-links.html

 

If you exceeded your LR activations, you'll need to contact Adobe directly and ask the agent to reset your activation count.   DO NOT ASK FOR ANY OTHER HELP.  If you do, they'll kick you back here to the forums.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 20, 2021 Dec 20, 2021

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Thank you for your quick and detailed reply. This information is most helpful and I will certainly follow what you suggest here. 

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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quote

I just got a new pc and need to install it.   

==========

LR6 is not certified to run on Windows 11.  Only the latest Creative Cloud apps (2022) will work on new OSs.

https://helpx.adobe.com/download-install/kb/windows-11.html

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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