M1 chip

New Here ,
Jun 21, 2021 Jun 21, 2021

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I already install the creative cloud in my new Mac Mini M1 Chip. The window of the creative cloud do not do anything. It open but it won't let me click anything.

Any help?

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Creative Cloud

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Uninstal the app and reinstall using offline installer for M1 computers :

 

Brucgovn_0-1624355774013.png

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

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New Here ,
Jun 22, 2021 Jun 22, 2021

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I am having the same problem, have uninstalled and downloaded/installed the M1 chip version, still not working.

 

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Try with Solution # 3 from below link :

 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

Also make sure Mac OS is updated

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