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macbook pro intel installation migrated to macbook M3

New Here ,
Dec 07, 2024 Dec 07, 2024

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Photoshop Elements 21 was installed on my old Macbook 2015 (intel) in May, 2021. I purchased a Macbook Pro M3 and migrated Photoshop Elements successfully, but it loads photos slowly. I've tried updating Elements, but the installer won't complete the update. Do I need to uninstall the Elements software and reinstall it as a download? If so, will I have to purchase it again?

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correct answers 1 Correct answer

Community Expert , Dec 07, 2024 Dec 07, 2024

you're welcome.

 

i know that's time-consuming, but it's worth doing to negate future problems (and to keep your new computer running like new).

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Community Expert ,
Dec 07, 2024 Dec 07, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Dec 07, 2024 Dec 07, 2024

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migration with adobe apps is problematic.

 

you should restore your new computer 

properly uninstall adobe apps from your old computer (after securing your installation files and serial numbers)

migrate the data from old to new computer 

properly install adobe apps onto your new computer.

 

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New Here ,
Dec 07, 2024 Dec 07, 2024

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Thanks.

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Community Expert ,
Dec 07, 2024 Dec 07, 2024

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you're welcome.

 

i know that's time-consuming, but it's worth doing to negate future problems (and to keep your new computer running like new).

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Community Expert ,
Dec 08, 2024 Dec 08, 2024

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Elements 2025 is compatible with Mac M1, M2 and M3 series chips.

https://www.adobe.com/products/photoshop-premiere-elements/tech-specs.html

 

I can't guarantee that Elements 2021 will perform as well on your new computer as M3 chips didn't exist yet. 

 

Good luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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