MAJ 22 Crash premiere pro at launch / Windows

[Luca219502925bck]

Hi everyone,

since the maj 22 I can't open premiere pro which crashes at launch when I have this configuration: 

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LAPTOP-LDVPP5CD
Processeur Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Mémoire RAM installée 8,00 Go (7,80 Go utilisable)

Graphic card Intel Hud Graphics
Type du système Système d’exploitation 64 bits, processeur x64
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I have already cleared the cache, uninstalled and reinstalled the software and tested version 15.4.2 and it doesn't work.

Help pleaaase !

[kglad]

reset your preferences, http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

if that fails,

what's your os version?

did you install pre using the cc desktop app?

[Luca219502925bck]

I've already tried it and it didn't work, and yes I have the creative cloud
on my computer

[Peru Bob · Accepted solution]

Try updating the graphics driver directly from Intel.

[Luca219502925bck]

It works ! Thanks all