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Hi everyone,
since the maj 22 I can't open premiere pro which crashes at launch when I have this configuration:
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LAPTOP-LDVPP5CD
Processeur Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
MƩmoire RAM installƩe 8,00 Go (7,80 Go utilisable)
Graphic card Intel Hud Graphics
Type du systĆØme SystĆØme dāexploitation 64 bits, processeur x64
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I have already cleared the cache, uninstalled and reinstalled the software and tested version 15.4.2 and it doesn't work.
Help pleaaase !
Try updating the graphics driver directly from Intel.
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reset your preferences, http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails,
what's your os version?
did you install pre using the cc desktop app?
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Try updating the graphics driver directly from Intel.
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It works ! Thanks all