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MAJ LIGHTROOM CLASSIC V11

Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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Bonjour,

 

actuellement sous windows10 family verson 21H1, MAJ OK, je ne peux installer lightroom classic V11, pourquoi et comment faire ? Je paie l'abonnement tous les mois depuis plus de 4 ans, je n'aimerai pas le payer pour rien, merci de votre aide

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correct answers 1 Correct answer

Adobe Employee , Nov 02, 2021 Nov 02, 2021
That is correct, V. No modern Adobe applications support 32-bit processors. Please use a different computer to install the software. If that is not possible, then you can use the process in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html to cancel your membership.

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Adobe Community Professional ,
Nov 01, 2021 Nov 01, 2021

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Do you get any error message shown?

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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Adobe Cloud m affiche en face la MAJ de lightroom "INCOMPATIBLE alors que ma carte graphique est à jour, et ma version windows aussi.

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Va Loup, please see https://helpx.adobe.com/lightroom-classic/system-requirements.html for a list of the requirements to run the current release of Lightroom Classic.

 

If the current computer does not meet or exceed all of the listed requirements, you can use the steps listed in https://helpx.adobe.com/download-install/using/install-previous-version.html to install an older version of Lightroom Classic.

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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Bonjoue Jeff,

 

merci pour les liens explicatifs

D'après ce que je comprends, c'est que mon systeme d'exploitation n'est pas adapté pour la MAJ de lightroom classir, je suis sous Microsoft Windows10,sous windows système 32 et à priori, faut être sous le système 64 , je ne vois que cela qui peut empêcher ma MAJ

Config de mon pc :

Intel (R) Corel (TM) i7-7700 CPU @3.60 GHz

Ram  16 go

Type du systeme : système d'exploitation 64 bits, processeur x64

carte graphique : NVIDIA GEFORCE GTX 1060 3GB

Répertoire sytème c:\windows\system32

voilà ma config, j'avoue que je suis un peu perdue !

merci de l'aide de tous les gens qui essaient de m'aider

Va Loup

 

 

 

 

v

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Adobe Employee ,
Nov 02, 2021 Nov 02, 2021

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That is correct, V. No modern Adobe applications support 32-bit processors. Please use a different computer to install the software. If that is not possible, then you can use the process in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html to cancel your membership.

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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Rebonjour Jeff

et merci de votre aide.

Si j'annule mon abonnemetnt chez Adobe, j'imagine que je perds tout et j'ai besoin de lr Classic, mais cela m'embête aussi de continuer à payer pour rien. Je vais voir si je peux faire évoluler mon pc, merci à vous 🙂

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New Here ,
Nov 06, 2021 Nov 06, 2021

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j'suis pas un expert, pas du tout, mais les specifications de ton PC indiquent que c'est la bonne. "Type du systeme : système d'exploitation 64 bits"
si cela est correct, tu pourras installer LR, tu pourrais aussi voir et verifier si c'est 32/64 bit dans l' "à propos" de ton PC.

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