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Membership Cancellation Charge???!!!!

New Here ,
Jun 20, 2019 Jun 20, 2019

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I signed up to Lightroom CC in March 2019 with Adobe telling me that I can cancel at any time....

Well, I finished the project I was working on and after two months of not using Lightroom, decided to cancel..

TO MY SURPRISE, if I cancel I will be charged EUR 49 for 1/2 of the yearly balance if I had stayed as a member...what the hell?

What can I do to not have to pay for something I am not using without being charged a cancellation fee?!!

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correct answers 1 Correct answer

Community Expert , Jun 20, 2019 Jun 20, 2019

luckykey  wrote

I signed up to Lightroom CC in March 2019 with Adobe telling me that I can cancel at any time....

Check which plan you signed up for exactly.

Creative Cloud pricing and membership plans | Adobe Creative Cloud

There are no "month-by-month, cancel anytime" plans for Lightroom. Only 12 month contracts which auto-renew unless you cancel.

All have an early termination fee if you cancel before your 12 month contract has  ended.

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LEGEND ,
Jun 20, 2019 Jun 20, 2019

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You can take out the month by month plan instead of the annual plan (next time).

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Community Expert ,
Jun 20, 2019 Jun 20, 2019

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SOME programs are available Monthly https://forums.adobe.com/message/10817508 - links and pictures

-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

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Community Expert ,
Jun 20, 2019 Jun 20, 2019

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luckykey  wrote

I signed up to Lightroom CC in March 2019 with Adobe telling me that I can cancel at any time....

Check which plan you signed up for exactly.

Creative Cloud pricing and membership plans | Adobe Creative Cloud

There are no "month-by-month, cancel anytime" plans for Lightroom. Only 12 month contracts which auto-renew unless you cancel.

All have an early termination fee if you cancel before your 12 month contract has  ended.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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