Membership

New Here ,
Aug 03, 2021 Aug 03, 2021

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Hello I was wondering if anyone knows how to tell if you still have a membership from you school. I had a membership in 2019-2020 from school for being in photography they said i would still have it even after I graduated but I don't know how to tell if I do. Adobe keeps trying to have me update payment / buy it again.

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Activation , CC FAQ , Creative Cloud , Feature request , Installation , New user

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Log-in to your Adobe account and click this link https://account.adobe.com/products

or

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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quote

 they said i would still have it even after I graduated but I don't know how to tell if I do.

Contact your school.

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid student ID and password.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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