Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Message Unable to reach Adobe Servers from Adobe Icon

Community Beginner ,
Oct 13, 2018 Oct 13, 2018

Copy link to clipboard

Copied

On my Mac Pro 2012 12 core running 10.13.6 (64 gb memory) I am getting the following message "Unable to reach Adobe servers Please check your firewall settings, ensure that the time settings on your computer are correct and try again. I am able to run all my applications (Prelude, Premier, Audition etc) So it looks like these are reaching the Adobe servers. Right now if I want to upgrade my apps. I cannot. I have shut down all my firewall settings and still have the problem. What is meant by time settingsIMG_2903.JPG

TOPICS
Creative Cloud

Views

415
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 13, 2018 Oct 13, 2018

Copy link to clipboard

Copied

LATEST

You may refer below link :

Unable to reach Adobe servers.

Creative Cloud - Unable to reach Adobe servers

Reference :

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

If you are using Office or Corporate enterprise network , make sure that sites are reachable . Also make sure Hosts file does not contain any Adobe url entires with loopback address 127.0.0.1

If you still face same issue , uninstall and reinstall the application.

Still same ?? Let us know.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines