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Migration du compte étudiant à un compte particulier

New Here ,
Jun 17, 2024 Jun 17, 2024

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Mon fils a ouvert un compte pour ses études mais il n'en a plus besoin. je souhaiterai garder ce compte à titre personnel pour moi. est ce possible et si oui comment faire ? je suis complètement bloquée Merci pour votre aide

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correct answers 1 Correct answer

Community Expert , Jun 17, 2024 Jun 17, 2024

no, it's not possible to change account ownership, especially for an education subscription.

 

you can start your own subscription, and your son can cancel their subscription (with an early termination fee, if cancelled prior to the year commitment).

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Community Expert ,
Jun 17, 2024 Jun 17, 2024

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no, it's not possible to change account ownership, especially for an education subscription.

 

you can start your own subscription, and your son can cancel their subscription (with an early termination fee, if cancelled prior to the year commitment).

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Adobe Employee ,
Jun 18, 2024 Jun 18, 2024

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Hi @Sylvie38095615hau6,

As per your account details, you have active subscription to Creative Cloud All Apps. It is an individual subscription and not an student teacher's license.

Are you getting any error while using the subscription? Let us know. We're here to help.

 

Regards,

Shivangi 

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