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Mise à jour impossible sur Mac OS Mojave

New Here ,
Oct 27, 2021 Oct 27, 2021

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Impossible pour moi de mettre à jour la suite Adobe. J'ai le message « Non compatible ».  

ET quand je veux mettre à jour mon système vers MacOS Catalina, j'ai un message qui me dit «Ce volume n'est pas au format APSF ». Comment faire ?

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Hi Caroline,

 

It sounds like you'll need to reformat your mac hard drive to a compatible format. Please see this article for more info
https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html

 

Hope that helps,

- Dave

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Mac OS Cataling requires APFS file system. 

Boot into Mac Recovery  and then Change File system or try to convert the Macintosh HD file system to APFS format and then try to install Catalina OS.

 

For further assistance , you may contact Apple Support. 

 

Reference : 

https://support.apple.com/en-in/guide/disk-utility/dsku19ed921c/mac

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