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I have twice downloaded Elements 14 and told that it was successfully downloaded but when I click to open the editor I receive the following message:
The procedure entry point_crtCreateSymbolicLinkW could not be located in the dynamic link library
C:\WINDOWS\SYSTEM32\MSVCP110.dll
Missing DLL https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html
or the full Win10 runtime https://www.microsoft.com/en-au/download/confirmation.aspx?id=30679
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Missing DLL https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html
or the full Win10 runtime https://www.microsoft.com/en-au/download/confirmation.aspx?id=30679
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Many thanks. This worked.
Sent from my iPhone
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I was strugglig with this for a few hours, trying out various forum solutions. Nothing was working. Downloading the full Win10 runtime link fixed it! Big thanks!
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Given that I'm writing this in 2021, I'd just like to point out that none of the above methods solved the problem. In the end I found out the error is happening from a 2012 version of Visual C++ Redistributable for Visual Studio 2012 Update 4. Go to this address, download the file, install/repair the Visual C++ Redistributable for Visual Studio 2012, restart the machine and your apps should open.
https://www.microsoft.com/en-us/download/details.aspx?id=30679
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thanks!